Privacy Policy
Last updated: October 15, 2026
This Privacy Policy describes how CARACCIOLO SRL (“we”, “us”, “our”) collects, uses, and shares information when you use the GigaClean mobile application (“App”) and visit gigaclean.pro (the “Site”).
1. Who we are
Data controller: CARACCIOLO SRL
Website: https://gigaclean.pro
Contact: [email protected]
2. Information we collect
Website quiz. The onboarding quiz on the Site runs in your browser. Your answers are used only to personalize the results shown on the page. We do not use the quiz to scan, access, or read data on your iPhone.
App usage. When you use the App, photo, video, and file analysis is performed on your device. We do not upload your personal media to our servers for cleaning or duplicate detection unless a specific in-app feature clearly states otherwise and you choose to use it.
Information you provide. If you contact support, we may collect your email address, message content, and technical details you choose to send.
Automatic data. We and our service providers may collect limited technical information such as device type, operating system version, app version, language, general usage events, crash logs, and approximate region (derived from IP address) to operate, secure, and improve our services.
Purchases. Subscriptions and in-app purchases are processed by Apple. We receive transaction-related information from Apple (for example, product identifier and subscription status), not your full payment card details.
3. How we use information
- Provide, maintain, and improve the App and Site
- Personalize content shown after the Site quiz
- Process subscriptions and restore purchases
- Respond to support requests
- Monitor performance, fix bugs, and prevent fraud or abuse
- Comply with legal obligations
4. Legal bases (EEA/UK users)
Where applicable, we process personal data based on: performance of a contract (providing the App), legitimate interests (security, analytics, product improvement), consent (where required, for example certain marketing cookies), and legal obligation.
5. Sharing of information
We may share information with:
- Service providers that host infrastructure, analytics, crash reporting, or customer support tools, under contractual safeguards
- Apple, for App Store distribution and payments
- Authorities when required by law or to protect rights and safety
- A successor entity in connection with a merger, acquisition, or asset sale, subject to this Policy
We do not sell your personal information.
6. Retention
We keep information only as long as needed for the purposes described above, unless a longer period is required by law. Support correspondence is typically retained for up to 24 months unless a longer period is needed to resolve disputes.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is consent-based. To exercise rights, email [email protected]. You may lodge a complaint with your local data protection authority.
8. Children
The App and Site are not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.
9. International transfers
If we transfer personal data outside your country, we use appropriate safeguards such as Standard Contractual Clauses where required.
10. Security
We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.
11. Third-party links
The Site may link to the App Store or other third-party services. Their privacy practices are governed by their own policies.
12. Changes
We may update this Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through the App or Site where appropriate.
13. Contact
Questions about this Policy: [email protected]